ICT Training & Capacity Building

Training that builds capability,
not just attendance records.

Structured ICT training programmes designed around the tools your teams actually use — with hands-on exercises and measurable outcomes.

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Available Programmes

Training tracks we deliver

Power BI & Data Analytics

For: Analysts, finance teams, operations managers, department heads
Duration: 2–3 days
Format: Workshop — hands-on with participant data

Participants learn to build dashboards and analytical reports from organisational data using Microsoft Power BI. Covers data modelling, DAX calculations, visualisation best practices, and publishing reports for management.

Expected outcomes
Build and publish a functional dashboard
Create DAX measures for business calculations
Connect Power BI to live data sources
Share and manage reports for team access

ERP User & Administrator Training

For: System end-users, department managers, IT administrators
Duration: 1–3 days depending on role
Format: Role-based sessions — separate user and administrator tracks

Training for organisations deploying or upgrading ERP systems. User training covers day-to-day operations. Administrator training covers system configuration, user management, and troubleshooting.

Expected outcomes
Navigate the ERP system independently
Submit, approve, and manage transactions
Manage users and system configuration (admin)
Generate management reports from the system

Cybersecurity Awareness

For: All staff — technical and non-technical
Duration: Half-day to 1 day
Format: Classroom or virtual delivery

Practical awareness training for staff who are not security specialists. Covers the most common attack vectors targeting organisations — phishing, social engineering, password attacks — and what staff should do when they encounter them.

Expected outcomes
Recognise phishing and social engineering
Apply strong password and account security
Know how to report a suspected incident
Handle sensitive data appropriately

AI for Business Productivity

For: Knowledge workers, managers, administrative staff
Duration: 1 day
Format: Workshop with live AI tool demonstrations

A practical introduction to using AI tools responsibly for productivity. Covers AI writing assistants, document summarisation, data analysis, and how to verify AI output — and what AI should not be used for in a professional context.

Expected outcomes
Use AI tools to draft and refine communications
Summarise and extract key points from documents
Understand when to verify AI output
Apply responsible AI use practices

Secure Web Application Basics

For: Software developers, technical leads, IT staff
Duration: 2 days
Format: Technical workshop with code examples

Developer-focused training covering the OWASP Top 10 vulnerabilities, secure coding practices, authentication design, and basic security testing — relevant for developers building or reviewing web applications.

Expected outcomes
Identify and mitigate OWASP Top 10 vulnerabilities
Design secure authentication and session management
Apply input validation and output encoding
Conduct basic security testing
Delivery Formats

How training is delivered

Onsite at your premises

Training at your office or facility. Best for groups of 5–20 participants.

Virtual / remote delivery

Live sessions via Teams, Zoom, or your platform. Suitable for distributed teams.

Hybrid delivery

In-person and remote participants in the same session.

What Is Included

Training package

Customised training curriculum
Facilitator-led instruction
Hands-on practical exercises
User manual or training guide
Quick-reference card
Q&A and support session
Post-training follow-up (30 days)
Custom Training

Need something specific?

If your organisation needs training on a specific system, process, or skill not listed here, we can design a custom curriculum. We have delivered training on proprietary systems, custom-built applications, and specialised business processes.

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Build the digital capability your teams need

Tell us which systems your teams use, the gaps you're seeing, and the outcomes you need.

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