ICT Training

Training that builds capability,
not just attendance certificates.

Structured ICT training programmes designed for the tools your teams actually use. Each programme is built around practical application and measurable outcomes.

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Training Overview

Why training matters

Technology investments fail when the people expected to use the systems are not properly trained. Off-the-shelf training often covers the wrong topics for the specific system in use, or is too generic to change how people actually work.

Our training is built around the specific systems and tools your organisation uses, the roles of the people being trained, and the practical outcomes you need from the programme.

Every training session includes hands-on exercises. Participants work through real tasks on real systems — not conceptual exercises on training environments that bear no resemblance to what they will use on Monday morning.

Role-specific curricula

Training designed for each role — what finance needs differs from what HR needs.

Your systems, your data

Training is conducted on the actual systems and, where appropriate, using real organisational data.

Practical exercises

Every session includes hands-on tasks that participants complete independently.

Reference materials

User guides and quick-reference cards delivered as part of every programme.

Training Tracks

Available programmes

Power BI & Data Analytics

For: Analysts, finance teams, operations managers, department heads
Duration: 2–3 days
Format: Workshop format — hands-on with participant data

Participants learn to build dashboards and analytical reports from organisational data using Microsoft Power BI. The course covers data modelling, DAX calculations, visualisation best practices, and publishing reports for management consumption.

Expected outcomes
Build and publish a functional dashboard from organisational data
Create DAX measures for common business calculations
Connect Power BI to live data sources
Share and manage reports for team access

ERP User & Administrator Training

For: System end-users, department managers, IT administrators
Duration: 1–3 days depending on role
Format: Role-based sessions — separate tracks for users and administrators

Designed for organisations deploying or upgrading ERP systems. User training covers day-to-day operation. Administrator training covers system configuration, user management, and troubleshooting.

Expected outcomes
Navigate the ERP system independently
Submit, approve, and manage transactions correctly
Manage user accounts and system configuration (admin track)
Generate management reports from the system

Cybersecurity Awareness

For: All staff — technical and non-technical
Duration: Half-day to 1 day
Format: Classroom or virtual delivery

Practical awareness training for staff who are not security specialists. Covers the most common attack vectors targeting organisations — phishing, social engineering, password attacks — and what staff should do when they encounter them.

Expected outcomes
Recognise phishing emails and social engineering attempts
Apply strong password and account security practices
Know how to report a suspected security incident
Handle sensitive data appropriately

AI for Business Productivity

For: Knowledge workers, managers, administrative staff
Duration: 1 day
Format: Workshop with live AI tool demonstrations

A practical introduction to using AI tools responsibly for productivity. Covers AI writing assistants, document summarisation, data analysis, and how to verify AI output. Includes discussion of what AI should and should not be used for in a professional context.

Expected outcomes
Use AI tools to draft and refine communications
Summarise and extract key points from documents using AI
Understand when to verify AI output and how
Apply responsible AI use practices in daily work

Secure Web Application Basics

For: Software developers, technical leads, IT staff
Duration: 2 days
Format: Technical workshop with code examples

A developer-focused training covering the OWASP Top 10 vulnerabilities, secure coding practices, authentication design, and basic security testing. Relevant for developers building or reviewing web applications.

Expected outcomes
Identify and mitigate OWASP Top 10 vulnerabilities
Design secure authentication and session management
Apply input validation and output encoding correctly
Conduct basic security testing of web applications
Delivery Formats

How training is delivered

Onsite at your premises

Training delivered at your office or training facility. Suitable for groups of 5–20 participants.

Virtual / remote delivery

Live sessions via Microsoft Teams, Zoom, or your preferred platform. Suitable for distributed teams.

Hybrid delivery

Combination of in-person and remote participants in the same session.

What Is Included

Training package

Customised training curriculum
Facilitator-led instruction
Hands-on practical exercises
User manual or training guide
Quick-reference card for post-training use
Q&A and support session
Post-training follow-up (30 days)
Custom Training

Need something specific?

If your organisation needs training on a specific system, process, or skill not listed here, we can design a custom curriculum. We have delivered training on proprietary systems, custom-built applications, and specialised business processes.

Contact us with the system or skill you need training on, the audience, and the outcome you need.

Request Custom Training

Build the digital capability your organisation needs

Tell us which systems your teams use, the gaps you're seeing, and the outcomes you need. We'll design a programme that fits your context.

Request Training